This Career Center serves applicants for Central Health, Community Care Collaborative, Sendero Health Plans and CommUnityCare Health Centers.
Here you can view our current job openings and apply for positions online.
The Central Health Enterprise provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Central Health Enterprise complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Central Health, Community Care Collaborative, Sendero Health Plans and CommUnityCare Health Centers participate in E-Verify, an Internet-based system that allows businesses to determine the eligibility of their employees to work in the United States. Thus, we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization in the United States.
CURRENT EMPLOYEES - Please use the internal career portal to apply. The link can be found on your ADP Home Page.
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The Biostatistician serves as a resource for population health analysis for the Community Care Collaborative. Under general direction, the Biostatistician is responsible for organizing, analyzing and reporting on data from large clinical, financial and enrollment data sets. The Biostatistician will also assist in the design and development of predictive models, population health dashboards and other systems that support the development of a clinically integrated network of physicians, safety net providers, and hospitals working together to develop an integrated delivery system of care that is patient centered and data driven.
Under direction of the Chief Information Officer and matrixed direction of the Directors of IT/IS – Enterprise Services, the Director of IT/IS –Enterprise Technical Operations is responsible for all aspects of enterprise technologies, infrastructure (network, wireless, servers, desktop computers, printers, phones, mobile technologies and various other physical and virtual technologies) for Central Health and its affiliated organizations. The Director of IT/IS – Enterprise Technical Operations has the responsibility for all cloud based and/or co-located technology components and environments as well as broadband data and voice circuits. This role maintains the vendor relationship for all physical hardware, all software and application licensing, technology managed services, cloud and hosted services and is responsible for managing the vendor, service level agreements, contract renewals, and budget related to the stated and/or unstated infrastructure components. The Director of IT/IS – Enterprise Technical Operations will ensure that the organization has established and is following policy and best practices for all enterprise technical components, including business continuity, redundancy, end user provisioning and security related to infrastructure, desktop, internet, intranet, remote access and the network. This role will ensure security risk assessments and IT general controls audits are being performed annually and will manage the mitigation of vulnerabilities. This role is responsible for implementing a continuous improvement plan for all technical components of the environment. It is a primary responsibility of this position to manage IT/IS operational risks (service level agreements, uptime/downtime stats).
The User Support Technician I is responsible for providing user support for workstation, application, peripheral, hardware, and service issues through telephone and email communication, as well as in person. This role will capture and satisfy user service requests, incidents, and problems as the initial triage for the Joint Tech team. Additionally, as the first point of contact between customers and Joint Tech, the User Support Technician I will use excellent technical and customer service skills, professionalism, and initiative to resolve issues and questions with quality and efficiency. This role requires traveling to sites to provide direct support of workstations, applications, peripherals, hardware, service, and EMR/EPM issues.
The Network Administrator is responsible for assisting with the design, planning, installation and troubleshooting of the enterprise network. This position will work in close collaboration with the Infrastructure and User Support teams to monitor the network by analyzing and isolating any problems that may arise. This position will also manage network security tools, e.g., firewall, anti-virus and intrusion detection systems. The Network Administrator will perform other duties as assigned.
Under general direction, the Program Manager, Communications and Community Engagement, manages programs for communications, public outreach, community relations, and community engagement, activities and initiatives for the Central Health Enterprise. While this position works closely with Director of Communications & Community Engagement, supporting the Vice President of Communications, the person in this role makes independent decisions while managing, analyzing and improving community engagement programs and initiatives for the purpose of developing and maintaining collaborative working relationships with Travis County residents and Central Health partners.
Under general supervision, This position is the face of Sendero Health Plans representing the Plan through exceptional customer service and a warm professional attitude. In collaboration with visitors, members, and staff across all disciplines, departments, and organizations is responsible for attending to visitors, handling incoming phone calls, responding to inquiries, and performing administrative duties as requested with network management; will work closely with all of Sendero’s internal staff and departments on a daily basis by composing claim acknowledgement and resolution letters/envelopes for mailing for Sendero’s network management department.
This position provides customer service to members and providers over the telephone. Key duties include handling inbound inquiries and complaints from members and providers and conducting outbound new member welcome calls. This position is expected to maintain strong working relationships with members, providers and other health plan staff.