Under general supervision, the Administrative Specialist performs simple to complex administrative support and tasks under the direction of a supervisorial position. The Administrative Specialist serves as the front office contact for all visitors and callers. The Administrative Specialist may need to work early morning, evening, and weekends, as needed, to support meetings. The Administrative Specialist is an essential team member and supports Central Health employees in providing access to high-quality care.
Under the Director of Behavioral Health (MD), the Advanced Practice Provider is responsible for direct patient care for low–income and uninsured patients referred from medical clinics and community-based teams.The Advanced Practice Provider will collaborate with an interdisciplinary team of healthcare professionals, including physicians, nurses, and social workers, peer support specialists, and pharmacists, to develop and implement comprehensive assessment and treatment plans for a broad range of complex mental health conditions. The Advanced Practice Provider would also have the opportunity for programmatic development and management of disease-specific initiatives within behavioral health, ensuring that our special population continues to receive an optimal continuum of...
As an integral part of a multi-disciplinary care within Central Health, the Specialty Advanced Practice Provider (APP) is responsible for providing direct patient care in the area of their clinical specialization, including but not limited to cardiology, neurology, gastroenterology, nephrology or pulmonology. The Advanced Practice Provider would also have the opportunity for programmatic development and management of disease specific initiatives within their specialty, for example, a heart failure program. The APP of Specialty Care has a unique opportunity to devote up to 20% of their time to implementing the Epic application(s), with the potential of becoming an Epic Super User. This position is considered on-site.
JOB SUMMARY: Under the Director of Behavioral Health (MD), the Advanced Practice Provider is responsible for direct patient care for low–income and uninsured patients referred from medical clinics and community-based teams. The Advanced Practice Provider will collaborate with an interdisciplinary team of healthcare professionals, including physicians, nurses, and social workers, peer support specialists, and pharmacists, to develop and implement comprehensive assessment and treatment plans for a broad range of complex mental health conditions. The Advanced Practice Provider would also have the opportunity for programmatic development and management of disease-specific initiatives within behavioral health, ensuring that our special population continues to receive an optimal...
Central Health strives to improve the health of the community by caring for those who need it most. Our patient population consists of people at or below 200% Federal Poverty level and represent diverse backgrounds. This Clinical Dietitian Specialty position will work to plan, implement, and evaluate nutritional status and provide medical nutritional therapeutic services and programs. The types of conditions we care for are vast, and the expectation is to serve the Central Health Specialty Services as they expand. Specifically, this position will focus on providing complete medical nutrition therapy for adult patients presenting with specialized disease states in our multispecialty clinic. Additionally, part of our comprehensive nutritional services is centered on addressing food...
Central Health is committed to funding and providing quality healthcare services to uninsured individuals withlow incomes who reside in Travis County. The Analytics Data Engineer will play a crucial role in developing and maintaining scalable data pipelines, backend infrastructure, and databases. Responsibilities include reconciling and integrating data from multiple healthcare sources, including medical claims, actuarial data, and electronic health records (including Epic), to ensure data consistency and accuracy. Additionally, this role will design and implement software infrastructure to support machine learning, statistical analysis, model deployment, and data visualization for healthcare projects related to population health, clinical decision support, case management, financial...
Under the supervision of the Sr Associate Dir of Nursing, the Associate Director of Nursing - Case Management is responsible for care coordination, clinical team formation, and daily operations of case management while supporting the delivery of direct patient care for low-income and uninsured patients in community environments as appropriate. This position will have direct oversight over personnel within their scope. The AD of Case Management will work with other departments, such as nursing, to ensure that all standards of care are metregarding each specialty.The Associate Director of Nursing - Case Management will work in conjunction with Registered Nurse Case Managers, Social Workers, Community Health Workers, Physicians, and other care team members to provide case management and...
Under the supervision of the Sr Associate Dir of Nursing, the Associate Director of Nursing - Inpatient/SNF is responsible for care coordination, clinical team formation and management, and supporting the delivery of direct patient care for low-income and uninsured patients in post-acute environments as appropriate. This position will have direct oversite over all nursing functions of the Transitions of Care Program.The Associate Director of Nursing - Inpatient/SNF will work in conjunction with Nurse Case Managers, Social Workers, Community Health Workers, Physicians and other care team members to provide transitions of care/navigation services, working in collaboration with inpatient care teams and other Central Health medical and case management teams.This position models a...
The People Total Rewards Analyst will play a pivotal role in analyzing and providing technical support in the design and development of comprehensive total rewards programs, plans, and structures that align with the organization's strategic objectives. This position involves conducting in-depth data analyses, identifying trends, and making strategic recommendations to enhance total rewards offerings. The analyst will collaborate closely with the Total Rewards team, key stakeholders, Enterprise Director, Total Rewards, and the Enterprise CHRO to ensure that all total rewards programs effectively support the needs of associates while aligning with the broader business strategy.
In collaboration with patient, families (as defined by the patient) and staff across all disciplines and departments is responsible for developing, directing, and executing nutrition strategy of the organization. This position will serve as the point of contact for issues related to nutrition and dietitian-led programs within the organization and community-led nutrition initiatives outside the organization. This position is required to be on-site.
The Community Health Worker (CHW) is a trusted member of the community, with an understanding of the culture, language, socio-economic status, and life experiences of the community served. The CHW acts as a liaison and provides cultural mediation between healthcare, social services, and the community.The CHW helps Central Health members and patients access needed services and resources, as well as, building individual, community, and system capacity through health knowledge and self-sufficiency.The CHW may provide a variety of services including social support, clinical education, advocacy, assistance with applying for health care coverage and resources.The CHW will be responsible for patient documentation, project organization, and team collaboration. The CHW provides services through...
The Community Health Worker (CHW) is a trusted member of the community, with an understanding of the culture, language, socio-economic status, and life experiences of the community served. The CHW acts as a liaison and provides cultural mediation between healthcare, social services, and the community.The CHW helps Central Health members and patients access needed services and resources, as well as, building individual, community, and system capacity through health knowledge and self-sufficiency.The CHW may provide a variety of services including social support, clinical education, advocacy, assistance with applying for health care coverage and resources.The CHW will be responsible for patient documentation, project organization, and team collaboration. The CHW provides services through...
Under the general supervision of the Senior Director of Strategy and Information Design, the Demographics and Statistics Reporting Analyst will support the development and maintenance of strategic communications products that support the objectives and tactical goals of Central Health. This position will closely collaborate with subject matter experts, data analysts, content developers, and graphic designers, to create high-quality reports such as strategic plans, annual reports, demographic reports, and community health needs assessments. The Analyst will also oversee the development of white papers, and literature reviews and synthesize information on community health needs to inform program improvements and new initiatives. Areas of focus will include population demographics, clinical...
In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing dental prophylactic services in a dental clinic. Please note that full PPE, including N95 masks and face shields, are provided.
Position Summary Reporting to the Central Health Chief of Staff, the Development Director is responsible for identifying, pursuing, and managing development opportunities that advance the organization’s mission and growth goals. This position will serve as a key strategic partner, collaborating with Government Affairs, Communications, Strategy, and other identified departments to ensure that development efforts align with strategic and operational priorities, community needs and partnerships, and contribute to long-term organizational growth. This role focuses on cultivating relationships with donors, corporate partners, and stakeholders to secure funding and drive strategic initiatives. The Development Director will lead fundraising efforts, oversee donor engagement, and manage...
The Director of Data Analytics and Business Intelligence (DDABI) oversees the development, maintenance, and enhancement of reporting systems that address clinical quality, access, utilization, and financial metrics. This role enables the use of actionable data to support key strategic and operational priorities aligned with Central Health's mission to improve the health of our community. Under the general direction of the Vice President of Quality, Analytics, and Performance Improvement, the DDABI will leverage their expertise to support robust data analytics and business intelligence functions that drive decision-making and insights to enhance Central Health's overall effectiveness, efficiency, and population health management capabilities. Additionally, the DDABI will serve as the...
The Disability Application Specialist will receive and manage referrals from both internal and external sources for Medical Access Program (MAP/MAP Basic) members who may be eligible for Social Security benefits. This includes individuals experiencing or at imminent risk of homelessness who wish to apply for federal disability benefits utilizing the SOAR model, as well as individuals who are housed and/or terminal.The Disability Application Specialist will review members' medical records, gather information from members directly, and evaluate which resources/programs they may be eligible for. The Disability Application Specialist will see members in their own settings, including homes, shelters, nursing homes, and hospitals. Travel to the Social Security Administration as needed is...
The Disability Application Specialist will receive and manage referrals from both internal and external sources for Medical Access Program (MAP/MAP Basic) members who may be eligible for Social Security benefits. This includes individuals experiencing or at imminent risk of homelessness who wish to apply for federal disability benefits utilizing the SOAR model, as well as individuals who are housed and/or terminal.The Disability Application Specialist will review members' medical records, gather information from members directly, and evaluate which resources/programs they may be eligible for. The Disability Application Specialist will see members in their own settings, including homes, shelters, nursing homes, and hospitals. Travel to the Social Security Administration as needed is...
The Disability Application Specialist will receive and manage referrals from both internal and external sources for Medical Access Program (MAP/MAP Basic) members who may be eligible for Social Security benefits. This includes individuals experiencing or at imminent risk of homelessness who wish to apply for federal disability benefits utilizing the SOAR model, as well as individuals who are housed and/or terminal.The Disability Application Specialist will review members' medical records, gather information from members directly, and evaluate which resources/programs they may be eligible for. The Disability Application Specialist will see members in their own settings, including homes, shelters, nursing homes, and hospitals. Travel to the Social Security Administration as needed is...
Under general supervision, refers, enrolls and/or assists customers in obtaining appropriate local or state funded healthcare coverage, and assists customers in resolving complex problems and complaints. Performs out stationed eligibility duties including submitting, tracking and troubleshooting State program applications. This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs
Under general supervision, refers, enrolls and/or assists customers in obtaining appropriate local or state funded healthcare coverage, and assists customers in resolving complex problems and complaints. Performs out stationed eligibility duties including submitting, tracking and troubleshooting State program applications. This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs
Under general supervision, refers, enrolls and/or assists customers in obtaining appropriate local or state funded healthcare coverage, and assists customers in resolving complex problems and complaints. Performs out stationed eligibility duties including submitting, tracking and troubleshooting State program applications. This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs
The Eligibility Services Trainer is responsible for the training of new and existing department employees as well as external partners. In collaboration with department leaders, the Eligibility Services Trainer will assess department, individual staff and community partner educational needs and develop materials and methodologies, to be used in variety of settings, i.e. monthly staff meetings, small group setting, virtually or one-on-one. The Trainer will assist with the development of training materials and department standard operating procedures and will ensure educational materials are kept up to date and are stored in a manner accessible to department employees. This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite...
Under general direction, assists Eligibility Supervisor or Manager in a lead capacity in providing daily oversight and coordination for MAP mail-in, electronic application processing and performance improvement activities. Responsible for new employee and electronic application training and assisting in the application of performance standards, resolving complex customer problems and complaints, answering staff questions and interpreting and enforcing policy and procedure, and providing input into employee performance appraisals.This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs.
We are seeking a dynamic and engaging Enterprise Learning & Development Specialist to join our Central Health team. The L&D Specialist will play a crucial role in designing, implementing, and evaluating learning experiences that align with organizational objectives and enhance the skills and knowledge of our team members. This role will be focused on our leadership initiatives and requires a strong understanding of leadership principles, program management, and facilitation. ****Hybrid - Individuals in this position may work both at an approved off-site location and onsite at a primary location or multiple locations based on business needs.
The Epic Training Specialist I is responsible for the training and support of all clinical and administrative team members. The Epic Training Specialist I will create training documentation and curriculum; perform technical training for new hires and ongoing user training during system changes/upgrades; participate in quality assurance testing to ensure end user requirements are met with a focus on efficient clinic workflow. The Epic Training Specialist I will also perform other duties as assigned. Hybrid = Individuals in this position may work both at an approved off-site location and onsite at a primary location or multiple locations based on business needs.
The Epic Training Specialist I is responsible for the training and support of all clinical and administrative team members. The Epic Training Specialist I will create training documentation and curriculum; perform technical training for new hires and ongoing user training during system changes/upgrades; participate in quality assurance testing to ensure end user requirements are met with a focus on efficient clinic workflow. The Epic Training Specialist I will also perform other duties as assigned. Hybrid = Individuals in this position may work both at an approved off-site location and onsite at a primary location or multiple locations based on business needs.
This Executive Assistant performs complex administrative support under the direction of the assigned Executive. The Executive Assistant performs duties that may be confidential in nature and will proactively ensure that the functions, events, and work of those they support are timely and accurate.
Under the direction of the Facilities Manager, the Facilities Maintenance Technician I will perform subjourneyman work in a variety of maintenance, repair, and tasks in one or more craft areas. This position is responsible for make-ready duties in offices and clinic areas, maintenance and repair work of painting, carpentry (countertops, doors, framing, drywall), furniture & equipment moving, light plumbing, basic appliance repair/installation, and light electrical. The position requires the ability to work effectively with others and in a team environment as well as independently when needed, while always ensuring compliance with established safety standards and maintenance schedules.
The Health Information Management Specialist reports to the Health Information Manager at Central Health. This position is responsible for the HIM activities, such as auditing, indexing, scanning, and organizing documents accurately for proper closure and notification to Central Health Providers, organizing and managing the clinics incoming electronic faxes. Request medical records from outside entities for continuation of care, retrieving Protected Health Information (PHI) from PACs system that hold diagnostics and external electronic medical records (EMRs) that hold records for procedures or results ordered by Central Health Providers, document and release all Central Health PHI as Record Custodians for the organization. This position will also audit medical records for Central Health...
Works within the Medical Management team to provide clerical and data entry support for members that require hospitalization and/or utilization review for other healthcare services. The Program Specialist is responsible for building authorizations in the Medical Management department and reports to the Supervisor of Program Specialists. The Program Specialist is also responsible for a variety of tasks associated with the authorization process including, but not limited to monitoring of intake modes (fax and web portal), creating the authorization request in the system, ensuring required documents are attached, answering calls from and placing calls to providers, creating decision/outcome letters including appeal resolution letters, and mailing of correspondence to ensure the delivery of...
The Manager of Data Engineering provides leadership, coordination, and management of all processes and functions within the Data Engineering team. This role is responsible for overseeing day-to-day operations to support the Central Health Enterprise and its external partners. Key responsibilities include prioritizing and delegating team efforts, identifying and resolving technical challenges, improving team processes for increased efficiency, and mentoring team members to foster skill development. The Manager will coordinate internal and external projects with Joint Tech staff and vendors as needed.Additionally, the Manager of Data Engineering will communicate obstacles and progress to the Joint Tech Directors and CIO, ensuring alignment with senior leadership expectations. This role...
The Orientation and Education Manager plays a crucial role in developing and implementing orientation and educational programs and initiatives to enhance the knowledge and skills of Central Health clinical team members. The role is responsible for designing, coordinating, and evaluating educational activities to ensure that nursing and allied health professionals are equipped with the latest industry practices and standards. The Orientation and Education Manager collaborates with various stakeholders within Central Health, including nursing leaders, and clinical educators, to achieve organizational goals and promote a culture of continuous learning and professional development.
The Nurse Manager - Multi-Specialty is responsible for the development, performance, and management of clinical patient care for nursing, medical assistants. The Nurse Manager will work as part of triad leadership team in making decisions that best support clinical staff, extended care team members and providers to ensure patients obtain access to care that is timely, effective, efficient and safe. This position is responsible for the population health management of assigned clinic patient panel by performing regular analysis of population health data, improve clinical care workflows that lead to improvement of the quality of patient care and enhance cost effectiveness. Our nurses are committed to providing a collaborative environment to provide the safest and highest quality of care for...
The Nurse Manager - Respite/Bridge will be part of a collaborative, multidisciplinary team that will support the development, performance, and management of clinical patient care for nursing and medical assistants in a Medical Respite or Bridge Clinic Setting. The Medical Respite program allows individuals who are experiencing homelessness a safe place to rest and recuperative from a medical condition. While participants focus on improving their health, they can also work on addressing other needs like housing and benefits. The Bridge Program provides access to healthcare in a clinic setting and focuses on reaching people outside the clinic, meeting people where they are delivering needed health care in areas in our community.This position will work as part of triad leadership team in...
The Patient and Member Experience Supervisor will be responsible for directly supervising and supporting the daily operations of a team of Patient and Member Experience Coordinators within Central Health's Navigation Center. This position will supervise the team members responsible for assisting Central Health members and patients with accessing program benefits, resolving financial disputes due to incorrect billing, and directly receiving positive and negative feedback from patients/members regarding services received from Central Health or a Central Health contracted partner. This position's responsibilities include training staff, developing and documenting processes, reviewing and interpreting reports, and serving as an escalation point to resolve patient/member and direct reports'...
The Patient Access Representative is responsible for professionally answering phone calls from patients interested in scheduling an appointment with a physician, scheduling a medical test, or answering general questions related to the health system's services. The Patient Access Representative is also responsible for patient education with regard to available online services. Patient Access Representatives are expected to use online knowledge management tools (including EPIC) as resources to assist with patient calls and issue resolution. This is a call center environment and work hours may vary. Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.
The People and Reward Specialist is instrumental in supporting all facets of Total Rewards, with a primary emphasis on enhancing our Employee Well-being and Reward & Recognition programs. This role is essential to ensuring program implementation and maintaining operational excellence by optimizing well-being and recognition processes and systems. The ideal candidate possesses a passion for all aspects of Total Rewards and a strong understanding of how to foster employee engagement and motivation. They are committed to team collaboration and efficiency, contributing significantly to the organization's overall operational excellence. **Hybrid = Individuals in this position may work both at an approved off-site location and onsite at a primary location or multiple locations based on...
The Performance Improvement Change Leader is responsible for applying Lean and other quality improvement strategies in support of projects, products and programs throughout the organization to advance the goals of the Triple Aim (cost, quality and patient experience). The change leader will plan and facilitate lean activities, including those that occur within the model cell environment. The change leader supports and enables attainment of organizational goals through planning, coaching, teaching, collaborating and supporting organizational elements in framing, developing, and implementing lean methods to achieve process and outcome-related goals. In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments, leads performance...
Central Health is seeking a skilled endocrinologist to join our expanding clinical team, committed to providing compassionate, high-quality care to underserved communities across Travis County. In this position, you will collaborate with patients, their families, and our multidisciplinary staff to offer specialized consultation and comprehensive care for patients with endocrinologic conditions. Working in a multispecialty environment, you will coordinate closely with other specialties to ensure holistic care. This is a full-time outpatient role, with direct clinical sessions divided between in-person visits, video consultations, e-consults, and e-reviews. You may supervise advanced practice providers and serve as an attending physician for learners at various levels. This position will...
Central Health is looking for a skilled ENT Surgeon to join our growing program, committed to serving the underserved community in Travis County. In close collaboration with patients, families (as defined by the patient), and staff across all disciplines and departments, this physician will be responsible for seeing ENT patients in clinic, performing outpatient ENT procedures, assisting with designing infrastructure and workflows to improve access to care, supporting evidence-based practice and improved efficiency, as well as coordinating surgical care delivery. This position will serve as both an attending to learners at various levels and may supervise advanced practice providers. This position is a full-time outpatient position. The primary focus of the role will be seeing patients in...
JOB SUMMARYCentral Health is seeking a skilled gastroenterologist to join their expanding team and provide care to the underserved community in Travis County. The role involves providing direct patient care and performing GI endoscopies. Additionally, the gastroenterologist will complete e-consults and e-reviews in an outpatient clinic setting as required. In this position, the gastroenterologist will play a crucial role in designing clinical workflows aimed at improving access to care, supporting evidence-based practices, and enhancing overall efficiency. This role also includes serving as an attending physician for learners at various levels and potentially supervising advanced practice providers. As a valued member of a multidisciplinary team, the gastroenterologist will...
JOB SUMMARY Central Health is looking for a skilled neurologist to join their expanding team and provide care to the underserved community in Travis County.The role involves providing direct patient care and overseeing and interpreting EEGs/EMGs. Additionally, the neurologist will also complete e-consults and e-reviews in an outpatient clinic setting as required. In this position, the neurologist will help design clinical workflows to improve access to care, support evidence-based practice and improve efficiency. This role will serve as both an attending to learners at various levels and may supervise advanced practice providers. As a valued member of a multidisciplinary team, the neurologist will collaborate closely with the patient to jointly improve their quality...
Central Health is seeking a skilled cardiologist to join our expanding clinical team, committed to providing compassionate, high-quality care to underserved communities across Travis County. In this position you will collaborate with patients, their families, and our multidisciplinary staff to offer specialized consultation and comprehensive care for patients with cardiac conditions. Working in a multi-specialty environment, you will coordinate closely with other specialties to ensure holistic care. This is a full-time outpatient role, with direct clinical sessions divided between in-person visits, video consultations, e-consults, ereviews, and diagnostic reading time. You will be involved in supervising and/or conducting various non-invasive diagnostic procedures, such as...
In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing direct and appropriate clinical care and treatment to patients in the specialty area of Pediatrics.
Central Health is seeking a skilled pulmonologist to join our expanding clinical team, committed to providing compassionate, high-quality care to underserved communities across Travis County. In this position you will collaborate with patients, their families, and our multidisciplinary staff to offer specialized consultation and comprehensive care for patients with respiratory conditions, as well as sleep disorders. Working in a multi-specialty environment, you will coordinate closely with other specialties to ensure holistic care. This is a full-time outpatient role, with direct clinical sessions divided between in-person visits, video consultations, econsults, and e-reviews. You may supervise advanced practice providers and serve as an attending physician for learners at various...
At Central Health we provide person-centered, trauma-informed, mental health care and are seeking a compassionate and skilled psychiatrist to join our new and growing department. The psychiatrist will work on a multidisciplinary team and have support staff that includes a medical assistant, behavioral health/psychiatry nurse, clinical pharmacist, and community health worker. The psychiatrist will also work closely with Central Health counselors to provide optimal patient care. The psychiatrist will provide comprehensive psychiatric evaluations, develop individualized treatment plans, and offer medication management for adults referred from medical clinics and community-based teams. This person will work with a diverse adult patient population, providing direct and appropriate mental...
At Central Health we provide person-centered, trauma-informed, mental health care and are seeking a compassionate and skilled psychiatrist to join our new and growing department. The psychiatrist will work on a multidisciplinary team and have support staff that includes a medical assistant, behavioral health/psychiatry nurse, clinical pharmacist, and community health worker. The psychiatrist will also work closely with Central Health counselors to provide optimal patient care. The psychiatrist will provide comprehensive psychiatric evaluations, develop individualized treatment plans, and offer medication management for adults referred from medical clinics and community-based teams. This person will work with a diverse adult patient population, providing direct and appropriate mental...
The Practice Administrator is responsible for directing, supervising and coordinating, staff and operational activities at their designated practice site in order to provide quality, cost-effective care for our patients. The Practice Administrator will work closely with the physician and nursing leadership teams, as well as with the Service Delivery Operations team to assure that all financial, clinical, and quality goals along with patient satisfaction goals are achieved. Under the direct supervision of the Director, Service Delivery Operations, The Practice Administrator will play a key role in developing policies and procedures, as well as workflows for a new multi- specialty clinic. This position will be responsible for the overall operations of their clinic hub site and...
Works with the Utilization Management team responsible for prior authorizations, inpatient and outpatient medical necessity/utilization review and other utilization management activities aimed at providing members with the right care at the right place at the right time. Provides daily review and evaluation of members that require hospitalization and/or procedures providing prior authorizations and/or concurrent review. Mentors and trains new team members. Assesses services for members to ensure optimum outcomes, cost effectiveness and compliance with all state and federal regulations and guidelines. Provides daily review and evaluation of members that require hospitalization and/or procedures providing prior authorizations and/or concurrent review. This position also trains and mentors...
The Program Manager - Virtual Care leads the development, implementation, and direct management of Central Health Virtual Care operations. The day-to-day activities for this position include the development and enforcement of operating protocols and standards, directing, evaluating, and providing feedback to professionallevel employees who collaborate or are stakeholders in the operations of the Virtual Care program. As a member of Navigation Center leadership, The Program Manager - Virtual Care collaborates with Clinical Operations team members and EHR analysts to develop and implement patient-centered technological tools to increase patient access to care while leveraging telephonic and video-based services. This position is Hybrid and is approved for work at both an approved off-site...
Under the supervision of the Director of Case Management, the Care at Home Registered Nurse is an integral part of a collaborative, multidisciplinary team that will support the clients in the Care at Home Program. The Care at Home Program serves as a temporary bridge in providing healthcare services to individuals who are discharging from acute care facilities such as the hospital or Skilled Nursing Facilities. The main duties of the Care at Home RN will include the review all incoming referrals for appropriate placement to the program and ensure criteria for admission are met. In collaboration with the Advanced Practice Provider, provide general nursing care as needed as defined by the Texas Board of Nursing. The Care at Home Registered Nurse will be an integral part of the Transitions...
The RN Resident is expected to complete the 6-month Nurse Residency Program (NRP). The RN Resident is a proactive member of an interprofessional team of licensed and unlicensed caregivers who ensure that patients receive individualized, high-quality, safe patient care. The Nurse Resident collaboratively assists as an active member of the multidisciplinary team to provide therapeutic patient and family-centered care. As a member of the care team, it is expected that the individual upholds the voice of the patient, system policies, and procedures while supporting service excellence goals. During the first five months, residents will rotate through our clinical settings including multi-specialty clinics, Transitions of Care, Respite Care, Case Management, Care at Home, Clinical Navigation,...
The Registered Nurse (RN) position presents an exciting opportunity for RN’s to advance the art and science of nursing in a patientcentered Multi-Specialty environment through their professional practice and leadership. The RN utilizes their knowledge, skills, and compassion in delivering Specialty nursing care in a supportive team-based environment. The RN will provide nursing care for patients to restore and promote health and to prevent illness and injury. The RN practices professional nursing as defined by the Texas Board of Nursing, Texas Nurse Practice Act and by adhering to organizational policies, procedures, and guidelines. Our nurses are committed to providing a collaborative environment to deliver the safest and highest quality of care for our patients. Our team of Registered...
The Registered Nurse (RN) position presents an exciting opportunity for RN’s to advance the art and science of nursing in a patientcentered Multi-Specialty environment through their professional practice and leadership. The RN utilizes their knowledge, skills, and compassion in delivering Specialty nursing care in a supportive team-based environment. The RN will provide nursing care for patients to restore and promote health and to prevent illness and injury. The RN practices professional nursing as defined by the Texas Board of Nursing, Texas Nurse Practice Act and by adhering to organizational policies, procedures, and guidelines. Our nurses are committed to providing a collaborative environment to deliver the safest and highest quality of care for our patients. Our team of Registered...
The Registered Nurse - Medical Respite/Bridge will be part of a collaborative, multidisciplinary team that will support the Respite and Bridge Programs. The Medical Respite program allows individuals who are experiencing homelessness a safe place to rest and recuperative from a medical condition. While participants focus on improving their health, they can also work on addressing other needs like housing and benefits. The Bridge Program provides comprehensive care to marginalized individuals with complex health needs. This innovative care team works closely with community partners to improve access to care and address health disparities in our community. Care will be provided both in a clinic setting and in a mobile setting alongside our community partners. The RN practices professional...
This position is responsible for conducting coding audits, communicating results and recommendations to providers, management, and executive administration, and providing training and education to providers and ancillary staff. This position will support the implementation of changes to the CPT, HCPCS and ICD-10 codes on an annual basis.The Senior Compliance Coding Auditor will have dotted line reporting to the Chief Compliance & Risk Officer.
The Senior Data Analyst serves as a key resource for business intelligence, performance and operational analysisfor Central Health. Under general direction of the Central Health's Analytics Quality Manager, the Senior Data Analyst is responsible for organizing, analyzing and reporting on data from large clinical, financial, and enrollment datasets. They will also assist in the design and development of data warehouses, performance dashboards and other systems that support the needs of an integrated network of physicians, safety net providers and hospitals to advance care that is patient centered and data driven. This analyst will act as an Epic subject matter expert for front/back-end Epic reporting development. Remote = Individuals in this position may work at an approved off-site...
The Sr. Operations Manager will oversee one or more of the Central Health's service areas that support its goal of creating a comprehensive highly coordinated system of care for identified vulnerable populations in Travis County. Responsibilities for this position include daily operations oversight, operational planning, and serving as the working owner/subject matter expert associated with assigned service areas. Service areas and programs may include primary care, specialty care, urgent care, behavioral health, telemedicine, or others and may include oversight of relevant projects. Responsibilities include gathering and interpreting data, developing and maintaining timelines, monitoring budgets and contract limits, mitigating risks, fostering sustainable relationships with community...
The Sr. Operations Manager will oversee one or more of the Central Health's service areas that support its goal of creating a comprehensive highly coordinated system of care for identified vulnerable populations in Travis County. Responsibilities for this position include daily operations oversight, operational planning, and serving as the working owner/subject matter expert associated with assigned service areas. Service areas and programs may include primary care, specialty care, urgent care, behavioral health, telemedicine, or others and may include oversight of relevant projects. Responsibilities include gathering and interpreting data, developing and maintaining timelines, monitoring budgets and contract limits, mitigating risks, fostering sustainable relationships with community...
The Sr. Operations Manager will oversee one or more of the Central Health's service areas that support its goal of creating a comprehensive highly coordinated system of care for identified vulnerable populations in Travis County. Responsibilities for this position include daily operations oversight, operational planning, and serving as the working owner/subject matter expert associated with assigned service areas. Service areas and programs may include primary care, specialty care, urgent care, behavioral health, telemedicine, or others and may include oversight of relevant projects. Responsibilities include gathering and interpreting data, developing and maintaining timelines, monitoring budgets and contract limits, mitigating risks, fostering sustainable relationships with community...
The Senior Project Manager will work under minimal supervision of the Project Management Office Manager within the Service Delivery Operations Department and serve as a strategic thinking partner within the project team. The Senior Project Manager will manage various projects supporting the Healthcare Delivery Division's goal of creating a national model for healthcare delivery for identified vulnerable populations in Travis County. The Senior Project Manager may provide support to any of the departments within Central Health and may include the coordination and implementation of healthcare services, non-clinical healthcare programs, internal process improvement strategies, or quality improvement efforts. The Senior Project Manager will support all project related activities from...
The Transitions of Care Clinical Advocate (RN) will engage Medical Access Program (MAP) patients during the hospital admission phase to support care coordination with Central Health’s network of providers, optimize care navigation and provide patient and caregiver education under a transitions of care program, which will begin with a patient’s hospitalization and extend through the patient’s transition to next care facility and facility teams.Under the supervision of the Transitions of Care Director or designee, the Transitions of Care Clinical Advocate (RN) will work within a hospital setting five days/week, collaborating with MAP patients, discussing their care plans, preparing them for discharge, providing patient education (medication, conditions, follow up care); communicating...
The User Support Field Technician I serves as a liaison between the User Support team and the customer for assigned sites/clinics/locations and is responsible for overseeing/monitoring all issues, requests, and project work specific to assigned sites/locations, including issues related to workstations, applications, peripherals, hardware, service, and EMR/EPM issues. This role will provide support through daily/weekly onsite visits, as well as through telephone and email communication. Additionally, the User Support Field Technician I will use their excellent technical and customer service skills, professionalism, and initiative to resolve issues and questions quickly and efficiently.