This role involves working at Central Health multispecialty clinics and Transition of Care (TOC) five days a week (1 FTE), providing support to pharmacists in medication management, patient education, and ensuring optimal medication therapy outcomes. Beyond typical pharmacy technician responsibilities, this position will also include assisting with medication therapy management (MTM), gathering medication histories, supporting prescription authorizations (PA), assisting with nonformulary drug requests (NFDR), and processing medication refills to improve patient care.

Essential Functions
• Patient Interaction: Address patient questions and concerns, facilitating medication access and ensuring patient satisfaction.
• Clinical Support: Document patient interactions and medication therapy outcomes, including but not limited to:
o Accurately gathering medication histories from multiple Electronic Health Records (EHRs)
o Identifying potential medication errors or necessary clarifications
o Reviewing medication use, administration, and prescribing accuracy

• Prescribing Authorization (PA) & Medication Refills: Assist with prior authorization (PA) requests and medication refill processing to ensure timely access to medications.
• Administrative Duties: o Support insurance processing and billing o Help alleviate administrative burdens for pharmacists and clinic staff o Contribute to the delivery of safe patient care through diligent task completion
• Compliance: Ensure compliance with all relevant regulations and standards, including those set by the Board of Pharmacy and other regulatory agencies.
• Collaboration: Work closely with healthcare providers to coordinate patient care and optimize medication therapy, including assisting in MTM services.

MINIMUM EDUCATION: High School Diploma 

MINIMUM EXPERIENCE: 3 years in a pharmacy technician role in the ambulatory care setting

REQUIRED CERTIFICATIONS/LICENSURE: Registered with the Texas State Board of Pharmacy National Certification with the Pharmacy Technician Certification Board (CPhT)

REQUIRED COURSES/COMPLETIONS (e.g., CPR) 

Basic Life Support

Certified Pharmacy Technician