We’re looking for a Travel Coordinator who thrives in a fast-paced, high-volume booking environment and takes pride in running a tight, efficient travel operation. This role is the face of travel customer service for our employees—providing prompt, friendly, and accurate support while keeping costs in check. You’ll manage all aspects of non-executive domestic travel, including researching and booking flights and hotels, preparing itineraries, and ensuring every trip meets policy and budget requirements.

The right candidate is highly proficient in airline and hotel booking systems, loves repetitive yet essential administrative tasks, and is a natural at number crunching, tracking details, and following established processes. Strong phone and video meeting skills are essential—you must be able to efficiently guide conversations, manage group discussions, and keep individual calls on track to resolve travel needs quickly.

Essential Functions

• Researches and compares available travel and hotel accommodations to identify the best available option for each travel need.
• When travel arrangements are within approved travel reasons and budget limits, makes all arrangements and reservations as requested.
• Prepares travel itineraries and distributes travel arrangements and schedules to all appropriate staff.
• Obtains approval from leadership for travel requests and expenses that exceed established limits.
• Monitors and facilitates the use of company credit cards.
• Processes reimbursements for travel expenses.
• Meets deadlines in a fast-paced, high-volume environment.
• Proficient in Excel and able to adapt quickly to changing and new software tools for travel.
• Performs other related duties as assigned.

Knowledge, Skills and Abilities

• Excellent verbal and written communication skills. 
• Strong working knowledge of the travel industry 
• Excellent decision-making skills with the ability to assess multiple options and to identify the best choice to serve a specified goal. 
• Excellent organizational skills and attention to detail. 
• Proficient with Microsoft Office Suite or related software. 
• Ability to work under tight deadlines. 
• Excellent customer service skills. 
• Skilled in supporting high-volume travel needs within a corporate setting, ensuring compliance with company policies and budget guidelines. 
• Adept at managing changes, cancellations, and refunds while maintaining excellent service and cost-efficiency. 
• Proficient in managing multiple requests, travel expense tracking, and maintaining accurate travel documentation.

• Proficient in Microsoft Excel 

   

• Experience with Canva or similar software 

Minimum Education:

• High School Diploma or equivalent (higher degree accepted)

Minimum Experience:

• 1 year demonstrated experience using airline and hotel booking systems to coordinate domestic travel arrangements AND
• 1 year Customer Service phone experience