Under general supervision, supports the day-to-day functions of benefit management, leave administration, and compliance operations.

Hybrid position 

Essential Functions

• Support the day-to-day operations of benefit management, including but not limited to medical, dental, vision,
• STD/LTD, life insurance, AD&D, and retirement plans.
• Support the day-to-day operations of all employee leave programs, including but not limited to personal leaves of absence (PLOA), FMLA, short term disability (STD), and long-term disability (LTD).
• Analyze current procedures, processes, and policies and recommend changes, updates, and/or enhancements.
• Advise and counsel employees on existing benefit and leave programs.
• Support new hire benefit enrollment and annual open enrollment activities.
• Support retirement plan enrollments.
• Troubleshoot automatic file feeds as directed.
• Advise and counsel candidates on benefit questions related to the hiring and onboarding processes.
• Maintains tracking of all leaves of absence, communicates with team members and supervisors.
• Process tuition reimbursement requests, public student loan forgiveness forms, Medicaid forms, medical support notices, and other benefit related requests as directed.
• Present Benefits portion of New Employee Orientation as directed.
• Support the development of benefit summaries for new hires and current team members.
• Coordinates and verifies monthly OIG checks as directed.
• Participates in departmental audits and projects, as well as assists in preparing metrics, reports, and presentations as directed.
• Ensure compliance with applicable regulatory bodies, requirements, and state and federal laws.
• Maintain working knowledge of pending legislative and/or regulatory changes affecting leave programs and make proactive recommendations to HR leadership on possible changes, updates, or enhancements.
• Provide exceptional customer service in all matters and transactions by responding to customers in a timely manner with accurate information and resolution.
• Ability to work assigned hours, and occasionally outside assigned working hours as needed.
• Participates in department meetings and continuing education opportunities.
• Maintains confidentiality of all Human Resources, employee, and company information and data.
• Performs any other duties as needed to drive the vision, fulfill the mission, and abide by the values of this organization.

MINIMUM EDUCATION: High School Diploma or Equivalent

PREFERRED EDUCATION: Bachelor’s Degree in Human Resources, Business, Accounting, or Related Field

MINIMUM EXPERIENCE: Three (3) years demonstrated experience in benefit management or leave administration.

PREFERRED EXPERIENCE: Five (5) years demonstrated experience in benefit management or leave administration, preferably in a healthcare setting

PREFERRED CERTIFICATIONS/LICENSURE: Certified Benefits Professional (CBP); Certified Employee Benefits Specialist (CEBS); or HRCI or SHRM Certification