Central Health

Enterprise HR Operations Specialist

Req No.
2025-9476
Company
Central Health
Job Locations
US-TX-Austin
Category
Office & Clerical
Type
Regular Full-Time

Overview

The HR Operations Specialist has a pivotal role that supports the transformation of the Enterprise Human Resources function by aiding in optimizing HR processes and supporting the implementation of a new Human Resource Information System (HRIS), while also completing and maintaining various HR workflows and transactions. The role is designed to evolve from manual data entry tasks to more strategic and user-focused responsibilities. Working closely but not directly reporting to the Enterprise HR Systems Administrator, this position plays a key role in ensuring the effective utilization of the HRIS, maintaining data integrity, and enhancing the employee experience through streamlined processes.

 

In addition to supporting the implementation and ongoing optimization of the new HRIS, the HR Operations Specialist will also collaborate on special projects aimed at automating routine tasks and improving operational efficiency. This role requires a blend of technical skills and a deep understanding of HR operations, as well as excellent problem-solving and communication abilities. The position offers a unique opportunity to be at the forefront of HR technological transformation, providing invaluable support to the Enterprise HR Systems Administrator, the broader HR team, and other business units.

 

****This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs.

Responsibilities

Essential Functions
HRIS Implementation and Maintenance
Support the Enterprise HR Systems Administrator in initial setup and roll-out of the new HRIS.
• Assist in migrating existing HR data and troubleshooting system errors
• Participate in regular system audits
Process Improvements
• Work with the Enterprise HR Systems Administrator to map existing HR processes for automation and/or
self-service opportunities
• Support the Enterprise HR Systems Administrator in conducting workflow analyses for HR-related
processes
• Collaborate with Talent Management team and HR Managers to update or create SOPs based on new
system functionalities
Transactional Changes and Data Management
Validate automated transactional changes such as new hires, terminations, and promotions
• Perform mass data uploads under guidance and ensure compliance with data security and privacy
guidelines
Analytics and Reporting
• Support key activities related to the enablement and knowledge sharing of HR Analytics tools and
reporting capabilities as they are developed, such as job aides, knowledge base articles, etc.
Employee Support and Training
Assist in developing content and resources for training HR staff and end-users in the new HRIS system,
such as basic navigation, HR programs (performance evaluations, etc.).
• Provide first-level assistance to employees for self-service portals and other HRIS features
Project Coordination
• Assist in testing and QA processes for HRIS upgrades, optimization, and enhancements
Compliance and Governance
Support Enterprise HR Systems Admin in establishing governance protocols for HR tools and technologies
• Assist in documenting system configurations, change management processes, and audit trails
• Support other HR team members (HRBPs, HR Generalists, etc.) in reporting and data requirements
related to other compliance requirements, such as EEO-4 reporting, Joint Commission Survey Audit
Readiness, and HRSA compliance requirements

 

Qualifications

MINIMUM EDUCATION: High School Diploma or equivalent

 

PREFERRED EDUCATION: Bachelor's Degree in Human Resources, Business Administration, or related field.

 

MINIMUM EXPERIENCE: 

  • Two (2) years of experience in an HR Operations or a related role. 

 

Preferred Experience:

  • Specific experience processing HR workflow transactions within enterprise HRIS/ATS systems at scale, i.e., shared services process automation, self-service, etc.

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