Under general supervision, supports the day-to-day functions of leave administration, benefit management, and compliance operations.

Support the day-to-day operations of all employee leave programs, including but not limited to personal leaves of absence (PLOA), FMLA, ADA accommodations, short term disability (STD), and long-term disability (LTD).
Support the day-to-day operations of benefit management, including but not limited to medical, dental, vision, STD/LTD, life insurance, AD&D, and retirement plans.
Understand current procedures, processes, and policies and recommend changes, updates, and/or enhancements.
Maintains tracking of all leaves of absence, communicates with team members and supervisors.
Advise and counsel employees on existing benefit and leave programs.
Support new hire benefit enrollment and annual open enrollment activities.
Support retirement plan enrollments.
Troubleshoot automatic file feeds as directed.
Advise and counsel candidates on benefit questions related to the hiring and onboarding processes.
Process tuition reimbursement requests, public student loan forgiveness forms, Medicaid forms, medical support notices, and other benefit related requests as directed.
Present Benefit and Leave portion of New Employee Orientation/ New Leader Orientation as directed.
Support the development of benefit summaries for new hires and current team members.
Coordinates and verifies monthly OIG checks as directed.
Participates in departmental audits and projects, as well as assists in preparing metrics, reports, and presentations as directed.
Ensure compliance with applicable regulatory bodies, requirements, and state and federal laws.
Maintain working knowledge of pending legislative and/or regulatory changes affecting leave programs and make proactive recommendations to HR leadership on possible changes, updates, or enhancements.
Provide exceptional customer service in all matters and transactions by responding to customers in a timely manner with accurate information and resolution.
Ability to work assigned hours, and occasionally outside assigned working hours as needed.
Participates in department meetings and continuing education opportunities.
Maintains confidentiality of all Human Resources, employee, and company information and data.
Performs any other duties as needed to drive the vision, fulfill the mission, and abide by the values of this organization.

MINIMUM EDUCATION: High school diploma or equivilent 

 MINIMUM EXPERIENCE:
• Three years demonstrated experience in benefit management or leave administration