The Eligibility Department often serves as the initial point of contact with Central Health. The Eligibility Department has team members inside the Central Health Navigation Center, onsite at clinics, and working with special populations out in the field. Each team is responsible for assisting individuals with applying for and enrolling in healthcare coverage.
Under general direction, the Eligibility Supervisor is responsible for day-to-day operations of the eligibility services program including direct supervision of staff, resolution of customer and employee issues and complaints and serving as liaison with external organizations.
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