Responsible for the day-to-day benefit operations, including administration, and support of the organization's health, welfare, leave, and retirement plans. Will ensure plans are administered consistent with the organization's objectives and strategies, and in compliance with all applicable federal and state rules and
regulations.

Essential Functions

• Support and lead various aspects of employee benefits programs, including but not limited to the following types of plans: Medical, Dental, Vision, STD/LTD, Life & AD&D, leave, and retirement.
• Administer tracking and reconciliation processes to ensure enrollment and payment accuracy on behalf of employees as well as vendors.
• Support and lead various aspects of open enrollment process, including development of communications, vendor presentations as applicable, and administration of enrollment changes for both organization and vendors.
• In collaboration with the HRIS Administrator, complete system changes and associated audits as benefit plans change.
• In collaboration with the Enterprise Benefits and Leave Manager, develop relevant communication and supporting materials for all benefit plans to be distributed to employees.
• Develop comprehensive benefit summaries for presentation to potential candidates, as well as recruiting events within or outside the organization.
• Advise and counsel staff on existing benefit programs.
• Support and lead various aspects of leave, including personal leaves of absence, STD, LTD, and FMLA.
• Support and lead various aspects of the retirement programs,
• Assure organizational compliance with provisions of ACA, ERISA, and other regulatory requirements.
• Work with broker and Finance to prepare and review various reports required by law to be filed with federal and state agencies.
• Develop, monitor, and report on benefits related KPI’s, metrics, and statistics as directed and/or requested by internal and external customers.
• Maintain working knowledge of pending legislative and/or regulatory changes affecting benefit programs and make proactive recommendations to the Enterprise Manager of Benefits and Leave on possible changes, updates, or enhancements.
• Provide exceptional customer service to internal and external customers of Human Resources in all matters and transactions.
• Maintains confidentiality of all Human Resources and company information and data.
  
  

Knowledge, Skills and Abilities

Knowledge of

• Human Resources concepts, practices, policies, and procedures 
• Federal and state laws, rules, and regulations regarding benefit programs 
• Microsoft Office Applications (Word, Excel, PowerPoint, OneNote, Publisher, & Outlook) 
• HRIS & ATS Applications (UKG preferred) 

Skilled in

• Providing exceptional customer service 
• Verbal and written communications, including telephone and email etiquette 
• Working independently in a fast-paced, multi-task environment as well as part of a team 
• Effective problem solving techniques 

Ability to

• Work in a self-directed, organized manner
• Multitask while maintaining a strong attention to detail and accuracy 
• Present information in a consistent, organized, and accuratemanner 
• Demonstrate flexibility and ingenuity in response to change 
• Develop and maintain effective working relationships across the organization at various levels, as well as with external customers

Minimum Education: Associates or Bachelor's Degree in Human Resources, Business, Accounting or related field.

Minimum Experience:

• 5 years experience in health, welfare, leave, and retirement programs, as well as federal and state laws regarding benefit programs.
• Demonstrated knowledge of HRIS programs.
• Demonstrated proficiency with Microsoft Office Suite.