The Quality Measures Analyst is assigned to the Community Care Collaborative (CCC) Department of Quality, Assessment, and Performance (QAP) and will provide measure selection and data analysis expertise in support of the CCC’s Integrated Delivery System (IDS). Within QAP, the Quality Measures Analyst will participate in the selection, documentation, and reporting of clinical quality measures, as well other departmental data collection, analysis and documentation activities. The Quality Measures Analyst will also assist in the design and development of data warehouses, performance dashboards and other systems that support the development of a clinically integrated network of physicians, safety net providers, and hospitals working together to develop an integrated delivery system of care that is patient centered and data driven. The Quality Measures Analyst will develop and maintain a metrics library.
• Prepares presentations and recurring and ad hoc reports to support the Quality, Assessment, and Improvement Department
• Researches and selects clinical, financial, operational, and other measures used to provide quality and performance insight and decision support
• Collects and documents business requirements from dashboard requestors, advises on source data and choice of visualization, and communicates requirements to dashboard developer/analysts
• Develops and presents data reports and other complex information to executive leadership, board committees, provider partners, and stakeholders
• Researches national, regional, and internal best practices/benchmarks and makes recommendations for change as appropriate
• Assist with identifying opportunities for improvement and developing solutions using established performance improvement methodologies
• Collaborates with internal and external clinical and administrative partners to develop metrics and to identify data sources and data collection methods
• Provides education and consultation to staff throughout the CCC and contracted providers regarding measure calculation, reporting requirements and associated impact
• Requires the use of independent judgement based on experience and industry knowledge
• Supports measurement and system improvement
• Assist in the design and development of data warehouses
• Design and develop performance reports and dashboards
• Develop and maintain a metrics library
• Healthcare quality measures for ambulatory, specialty, and inpatient settings (HEDIS, PQRS, NQF, AHRQ, CMS, etc.)
• Healthcare reform and transformation initiatives
• Principles and practices of project management and performance improvement
• Data privacy practices and laws (e.g., HIPAA)
• Microsoft Office with emphasis in Word, Excel, PowerPoint, and Visio
• Critical Thinking, analysis, and problems solving
• Writing documentation, standard operating procedures, user guides, and similar products to clearly disseminate information to an enterprise-wide audience
• R or Python scripting
• Prioritize work and remain detailed oriented
• Communicate complex information in clear and unambiguous terms
• Collaborate effectively with team members, leadership, and internal and external customers
MINIMUM EDUCATION: Bachelor’s degree in statistics, economics, finance, business, accounting, science, healthcare, social science, mathematics or any field conducive to the development of critical and analytical thinking skills.
PREFERRED EDUCATION: Master’s degree in public health (epidemiology or biostatistics), computer science, public affairs, public policy or a clinical field such as nursing or similar is preferred.
MINIMUM EXPERIENCE: Three (3) years of experience analyzing and reporting healthcare data.
Two Years of experience in using SQL scripting for database queries
PREFERRED EXPERIENCE: Experience developing timelines and work plans for data collection activities.
Experience conducting clinical or data quality assessments and audits.
Experience with patient throughput in the clinical setting.
Experience using statistical analysis software such as R or Python.