Under the general direction of the Real Estate and Facilities Vice President, the Facilities Manager provides professional direction and leadership to a comprehensive facilities management organization responsible for the maintenance, operation and physical infrastructure supporting facilities. Works collaboratively with all clients, tenants and locations and departments to provide high quality, safe and clean environment that is well maintained and conducive to meeting the needs of staff and the public.
• Direct the implementation of skills training related to safety and OSHA standards.
• Participates in Enterprise-wide emergency response planning.
• Conducts and supports required audits and inspections per regulatory and company requirements.
• Establish best practices and standard operating procedures related to all aspects of Facilities Management responsibilities including, but not limited to regulatory compliance, quality control, personnel, safety, and financial management.
• Operations and Maintenance programs evaluation, development, prioritization, improvement, execution and management. Create performance standards and metrics.
• Strong project management skills. Small building projects planning, management and execution. Ability to direct and manage both design and construction personnel and entities (contract resources). Multiple small projects anticipated at any one time; prioritize and coordinate internal and external resources.
• Prepare, justify, administer and manage department budgets. Estimate, evaluate and manage project budgets. Process – timely and accurately – operations costs and payments.
• Personnel management, evaluation, direction and support. Set performance metrics, evaluate staff.
• Vendor and contract scope of work preparation and definition, contract review, performance evaluation and cost management. Ensure that what is purchased is delivered timely, accurately and at required quality.
• Comprehend and promulgate Central Health policies and procedures.
Knowledge, Skills, and Abilities
• Thorough understanding of building construction and operational systems – architectural, civil, structural, mechanical, plumbing, electrical, low voltage electric systems, construction materials and systems. Expertise not required, but familiarity with all basic building and site components and systems.
• Thorough ability to comprehend, evaluate and coordinate Construction Documents (drawings and specifications), and building project related Contract Documents.
• General building Code knowledge and understanding including without limit, ADA requirements and Joint Commission standards.
• Strong budget and accounting knowledge and skills. Control costs and expenditures.
• Strong written and verbal communication skills.
• Strong MS Office and similar office and technical system, computer skills. CAD advantageous but not required.
• Low voltage systems familiarity and comprehension. Includes without limit, IT, BAS, DDC, similar systems.
• HVAC systems and equipment knowledge – operations, maintenance, installation.
• OSHA knowledge as applicable to building trades and operations. Promote a safe work environment.
People Management/Department Management/Business Unit Management:
• Customer service orientation and attitude. Provide responsive, best service possible.
• Professionally and respectfully represent department in internal and Enterprise meetings and efforts.
• Set department and personnel goals, performance standards, metrics and enforce.
• Evaluate and advise employees. Discipline, and document infringements as necessary.
• Review, verify and manage department and project budgets at least monthly. Immediately identify incorrect entries and resolve with other Enterprise departments. Identify variances and corrective actions.
• Prepare job descriptions and review, evaluate and select personnel.
• Coordinate with and prepare, short and long term department objectives and priorities.
• Actively and intelligently communicate with manager and employees.
• Promote and enact a “can do” attitude and policy.
• Assess, identify department and personnel skill sets and needs, and act to correct skill deficiencies.
MINIMUM EDUCATION: B.S. / B.A. – Engineering, construction or business
PREFERRED EDUCATION: B.S. – Engineering, Engineering Management or related discipline
MINIMUM EXPERIENCE: 5 Years
PREFERRED EXPERIENCE: 8 Years
REQUIRED CERTIFICATIONS/LICENSURE: Holds and maintains these certifications as a professional. Lapsing/expiration of these certifications/licensure will result in suspension of work:
Certified Facilities Manager or Facilities Management Professional / LEED AP
REQUIRED COURSES/COMPLETIONS (e.g., CPR):
OSHA 10-hour safety course, or obtained within six (6) months of employment.