Under general supervision, the Administrative Office Coordinator performs complex administrative support under the direction of a managerial position. This position provides full administrative support to Healthcare Delivery Division leadership and others as assigned. This position has frequent daily access to confidential information and protected health information.

Under general supervision, the Administrative Specialist performs simple to complex administrative support and tasks under the direction of a supervisorial position. The Administrative Specialist serves as the front office contact for all visitors and callers. The Administrative Specialist may need to work early morning, evening, and weekends, as needed, to support meetings. The Administrative Specialist is an essential team member and supports Central Health employees in providing access to high-quality care. The shift for this position will be 11am - 8pm ; Mon - Fri

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for supervising the day-to-day activities of the clinic administrative staff.

As an integral part of a multi-disciplinary care within Central Health, the Specialty Advanced Practice Provider (APP) is responsible for providing direct patient care in the area of their clinical specialization, including but not limited to cardiology, neurology, gastroenterology, nephrology or pulmonology. The Advanced Practice Provider would also have the opportunity for programmatic development and management of disease specific initiatives within their specialty, for example, a heart failure program. The APP of Specialty Care has a unique opportunity to devote up to 20% of their time to implementing the Epic application(s), with the potential of becoming an Epic Super User. This position is considered on-site.

As an integral part of a multi-disciplinary care within Central Health, the Specialty Advanced Practice Provider (APP) is responsible for providing direct patient care in the area of their clinical specialization, including but not limited to cardiology, neurology, gastroenterology, nephrology or pulmonology. The Advanced Practice Provider would also have the opportunity for programmatic development and management of disease specific initiatives within their specialty, for example, a heart failure program. The APP of Specialty Care has a unique opportunity to devote up to 20% of their time to implementing the Epic application(s), with the potential of becoming an Epic Super User. This position is considered on-site.

Job Summary: Central Health strives to improve the health of the community by caring for those who need it most. Our patient population consists of people at or below 200% Federal Poverty level and represent diverse backgrounds. This Clinical Dietitian Specialty position will work to plan, implement, and evaluate nutritional status and provide medical nutritional therapeutic services and programs. The types of conditions we care for are vast, and the expectation is to serve the Central Health Specialty Services as they expand. Specifically, this position will focus on providing complete medical nutrition therapy for adult patients presenting with specialized disease states in our multispecialty clinic. Additionally, part of our comprehensive nutritional services is centered on addressing food insecurity and malnutrition. The desirable candidate will be mission oriented in lifting barriers to care, and willing to help provide care that is anti-racist and equitable. The ideal candidate will have extensive clinical experience in a variety of fields, with strong attention to detail, exceptional communication skills, and have a team-based approach to medical care. This position will be full time clinical with some project assistance for ongoing clinical nutritional projects. In the future there may be other programs such as other group classes education and opportunities to help provide excellent care for our Travis County population. This position will be 5 days a week in clinic locations between Rosewood-Zaragosa Neighborhood Center, the East Austin Specialty Clinic, and other Central Health sites as needed.

The Associate Counsel – Healthcare Delivery is responsible for representing Central Health in legal matters and providing legal advice and counsel to the organization and its leaders related to healthcare delivery operations, compliance, contracting for healthcare services and Central Health’s practice of medicine and related operations as directed by the Chief Legal Counsel – Healthcare Delivery. The Associate Counsel will support the development of Central Health’s Medical Executive Board and its P&T, credentialing, quality, peer review and clinical service line subcommittees and the health care compliance and risk components of the organization. The Associate Counsel will also advise on and support the ongoing operation of Central Health’s practice of medicine and its clinical operations, including matters that warrant consideration or awareness by the Medical Executive Board. The Associate Counsel will develop and implement programs, systems, policies and procedures to help prevent and mitigate both legal and compliance risks associated with Central Health’s functions as a health care organization. This positional role will work closely with operations, strategy, clinical services, finance, privacy, compliance, technology and HR departments as well as clinical, legal and operations leadership of the Central Health enterprise. Responsibilities include supervision of department staff and others as assigned. This position is considered Hybrid, which means that individuals in this position may work both at an approved offsite location and onsite at a primary location or multiple locations based on business needs and as directed by the Chief Legal Counsel – Healthcare Delivery.

Under general direction, works with the Business Process Manager and/or Sr Director of Eligibility Services in coordinating special projects and business redesign initiatives, conducts research and analysis, and provides support to the process. This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs.

Under general direction, works with the Business Process Manager and/or Sr Director of Eligibility Services in coordinating special projects and business redesign initiatives, conducts research and analysis, and provides support to the process. This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs.

The Community Health Worker (CHW) is a trusted member of the community, with an understanding of the culture, language, socio-economic status, and life experiences of the community served. The CHW acts as a liaison and provides cultural mediation between healthcare, social services, and the community. The CHW helps Central Health members and patients access needed services and resources, as well as, building individual, community, and system capacity through health knowledge and self-sufficiency. The CHW may provide a variety of services including social support, clinical education, advocacy, assistance with applying for health care coverage and resources. The CHW will be responsible for patient documentation, project organization, and team collaboration. The CHW provides services through informing, outreach, patient navigation, and community health education. The CHW may provide services through community outreach, the Central Health Navigation Center, Central Health Clinics, or other health care settings.

The Community Health Worker (CHW) is a trusted member of the community, with an understanding of the culture, language, socio-economic status, and life experiences of the community served. The CHW acts as a liaison and provides cultural mediation between healthcare, social services, and the community. The CHW helps Central Health members and patients access needed services and resources, as well as, building individual, community, and system capacity through health knowledge and self-sufficiency. The CHW may provide a variety of services including social support, clinical education, advocacy, assistance with applying for health care coverage and resources. The CHW will be responsible for patient documentation, project organization, and team collaboration. The CHW -Care at Home team member will work collaboratively with a team of doctors, social workers, nurses and mid-level providers. The CHW provides services through informing, outreach, patient navigation, and community health education. The CHW may provide services through community outreach, the Central Health Navigation Center, Central Health Clinics, or other health care settings and in patient homes.

The Community Health Worker (CHW) is a trusted member of the community, with an understanding of the culture, language, socio-economic status, and life experiences of the community served. The CHW acts as a liaison and provides cultural mediation between healthcare, social services, and the community.The CHW helps Central Health members and patients access needed services and resources, as well as, building individual, community, and system capacity through health knowledge and self-sufficiency.The CHW may provide a variety of services including social support, clinical education, advocacy, assistance with applying for health care coverage and resources.The CHW will be responsible for patient documentation, project organization, and team collaboration. The CHW provides services through informing, outreach, patient navigation, and community health education. The CHW may provide services through community outreach, the Central Health Navigation Center, Central Health Clinics, or other health care settings.  - Reviews, completes, and submits enrollment documents for patients admitted to Central Health contracted post acute skilled nursing facilities (SNFs) under the SNF Direct Care program.- Organizes and facilitates focus groups at Central Health contracted SNFs and respite facilities with patients to capture and evaluate patient experience.- Completes and submits patient experience surveys for Transitions of Care Post Acute programs.- Provides feedback to Transitions of Care department on patient experience feedback obtained form surveys and focus groups.- Provides feedback to High Risk Populations department on patient experience feedback obtained from surveys and focus groups.

The Community Health Worker (CHW) is a trusted member of the community, with an understanding of the culture, language, socio-economic status, and life experiences of the community served. The CHW acts as a liaison and provides cultural mediation between healthcare, social services, and the community. The CHW helps Central Health members and patients access needed services and resources, as well as, building individual, community, and system capacity through health knowledge and self-sufficiency. The CHW may provide a variety of services including social support, clinical education, advocacy, assistance with applying for health care coverage and resources. The CHW will be responsible for patient documentation, project organization, and team collaboration. The CHW provides services through informing, outreach, patient navigation, and community health education. The CHW may provide services through community outreach, the Central Health Navigation Center, Central Health Clinics, or other health care settings.

The Director of Health and Wellness Centers oversees both the administrative and support operations of Health and Wellness Centers in the Central Health system where clinical operations are provided by CommUnityCare as well as community wellness programs provided by Central Health. Currently, sites include the Southeast Health and Wellness Center, Northeast Health Resource Center, Hornsby Bend Health and Wellness Center. Additional health and wellness centers are under construction including Del Valle and Colony Park, that are under the direction of this role. This position is critical in working with others within Central Health and Enterprise in developing and implementing the organizational strategy around addressing population health. As we work tobetter understand our role in non-medical drivers of health, this role is a contributor and directs the execution where appropriate. The ideal candidate is someone who has worked in a health care setting to improve the health of disenfranchisedcommunities, understands the resource landscape locally, and can work collaboratively to address the needs of underserved populations in our service area. Development of community wellness initiatives including responsibility for programmatic infrastructure, implementation of contracts, processes, and procedures relevant to managing community wellness programs and the facility. She or he may be asked to evaluate the effectiveness and accountability of individual initiatives and partner programs. This role also assists in the community engagement to build a cooperative culture with key partners, patients, and government agencies to develop community programs in support of establishing the Health and Wellness Centers. The Director of Health and Wellness Centers is responsible for coordination with the Clinical Operations Teams, Facilities, Facilities Management, and others for the administrative needs of the site. This includes preparing budgets, coordinating services, and overseeing the administrative teams on site. This position involves using a broad range of skills to provide accountable, operational leadership, oversight, and management of the facility and the portfolio of programs within health and wellness centers, which includes prevention services, resource navigation, and linkages of care. The director interacts with internal team members throughout the Enterprise and external partners, including clinical teams, community groups, consultants, community-based partners, government representatives, and the general community.

Under general supervision, refers, enrolls and/or assists customers in obtaining appropriate local or state funded healthcare coverage, and assists customers in resolving complex problems and complaints. Performs out stationed eligibility duties including submitting, tracking and troubleshooting State program applications. This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs

Under general supervision, refers, enrolls and/or assists customers in obtaining appropriate local or state funded healthcare coverage, and assists customers in resolving complex problems and complaints. Performs out stationed eligibility duties including submitting, tracking and troubleshooting State program applications. This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs

Responsible for the day-to-day benefit operations, including administration, and support of the organization's health, welfare, leave, and retirement plans. Will ensure plans are administered consistent with the organization's objectives and strategies, and in compliance with all applicable federal and state rules andregulations.

The Enterprise Human Resources Business Partner (EHRBP) serves as strategic partner who drives talent and business outcomes while delivering effective enterprise business line support. The EHRBP uses HR expertise and best practice and strategic service excellence solutions in people operations and full employee lifecycle by executing all-level plans, focusing on enterprise initiatives, reacting and proactively responding to situations, and sustaining solutions with minimal risks and supervision. The EHRBP ensures the quality of HR Business Partner service delivery through effective collaboration with all stakeholders including shared services partners and HR centers of excellence.

The Human Resources Generalist will support the Enterprise Human Resources operations and team by performing human resources related duties in some or all of the following functional areas: recruiting, onboarding, talent and performance management, training and development, off-boarding, employee relations, and special projects and/or assignments. This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs.

We are seeking a dynamic and engaging Enterprise Learning & Development Specialist to join our Central Health team. The L&D Specialist will play a crucial role in designing, implementing, and evaluating learning experiences that align with organizational objectives and enhance the skills and knowledge of our team members. This role will be focused on our leadership initiatives and requires a strong understanding of leadership principles, program management, and facilitation. ****Hybrid - Individuals in this position may work both at an approved off-site location and onsite at a primary location or multiple locations based on business needs.

The Health Information Management Specialist reports to the Health Information Manager at Central Health. Thisposition is responsible for processing all medical record release of information request, organizing, and maintaining health data in the electronic medical record as well as processing and indexing all documentation that is scanned into the electronic medical record. The Health Information Management Specialist is also responsible for supporting the organization, accuracy, and completion of the patient's medical record.   **This position will work at least 50% of their hours on site in the Navigation Center.

As the Claims Manager for Sendero Health Plan, a Health Maintenance Organization (HMO), and other Health Plans based in Texas, you will oversee the efficient and accurate processing of healthcare claims while ensuring compliance with regulatory requirements and company policies. Your leadership will be vital in managing a team of claims specialists, fostering a culture of excellence, and optimizing processes to enhance customer satisfaction.

The Health Services Coordinator Specialist reports to the Navigation Center Healthcare Services - Supervisor at the Central Health Navigation Center. The Health Services Coordinator - Specialist will provide primary referral management support within the Navigation Center call center for services to be performed by a Central Health Network provider. This position may also provide referral management support for incoming referrals for Central Health services. The Health Services Coordinator - Specialist will perform a wide range of administrative duties including referral processing, patient registration, verification of benefits, insurance authorizations, patient appointment scheduling, referral process education to patients, verification of medical information, and communication with referral sources and other tasks assigned.This position will work at least 50% of their hours on site in the Navigation Center.

We are seeking a creative and detail-oriented Instructional Designer to join our Central Health team. The Instructional Designer will play a crucial role in designing and developing engaging and effective learning experiences that align with organizational objectives and enhance the skills and knowledge of our team members. This role requires a strong understanding of instructional design principles, a flair for creativity, and the ability to collaborate effectively.

The Interpreter facilitates understanding in communication between families, patients, and health care providers who speak different languages. The Interpreter acts as a liaison between English speaking staff and non-English speaking patients or caregivers to provide accurate interpretation of critical information between the patient and a member of their care them when interpretation services are specifically requested. The Interpreter serves as an integral member of the healthcare team and models a commitment to the organization's vision/mission/values to support an unparalleled patient experience and positive clinical outcomes. This position is considered onsite at one of our locations in Austin, Tx.  Salary: $23-$25 an hour depending on experience.

The Project Manager I is responsible and accountable for the success of his or her projects. This role works with customers, technical teams, and vendors to continuously monitor project schedule, budget, risks, client communication and reporting to ensure that projects are delivered on time and at, or under budget. Additionally, the Project Manager I will maintain and control project scope and ensure project metrics are achieved with agreed-upon outcomes. The Project Manager I will also perform other duties as assigned. *This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs.

Central Health's Lead Quality Analyst and Statistician will work on demographic, operational, performance measurement, population health, research, and other reporting to improve the health of the population we serve. This position will collaborate with other analysts, data scientists, quality professionals and stakeholders to help us understand how we can continuously improve the care our population receives by providing key actionable insights. They will fulfill or coordinate requests that speak to quality initiatives, provider reimbursement, program development, performance improvement, program evaluation and research. Work will include but will not be limited to: statistical modeling, preparing data for analysis, identifying health care KPI, interpreting measure specifications, automating data staging as appropriate, creating data visualizations and maps, analyzing data outputs to compose written reports that respond to data requests, analyzing data collection procedures, investigating quality initiative strategies, identifying patient access and healthcare opportunities, and presenting data analysis and findings to leadership and other stakeholders. *****Hybrid = Individuals in this position may work both at an approved off-site location and onsite at a primary location or multiple locations based on business needs.

Central Health is looking for a skilled Clinical Social Worker (LCSW-TOC) to join the Transition of Care (TOC) program to provide comprehensive coordination and continuity of care support to individuals with complex acute or chronic conditions as they transition from hospitals to rehabilitation centers, their homes or other care settings. In collaboration with patients, their identified support persons, providers and staff across all disciplines, the LCSW-TOC is responsible for providing strengths-based biopsychosocial-spiritual assessments and the delivery of brief trauma-informed counseling, holistic case management, psychoeducation, and other relevant services to support successful care transition with the goal of reducing hospital readmission and increasing permanency in the community. Depending on the needs of individuals served, program offerings may be provided within the field and/or in a virtual capacity. The LCSW-TOC shall demonstrate a trauma-informed approach to care that is compassionate and sensitive to client needs while respecting one's rights to selfdetermination and dignity.

Central Health is looking for a skilled Licensed Clinical Social Worker to join our Behavioral Health Services (LCSW-BHS) to provide compassionate, inclusive and trauma-informed clinical care with the overall goal to reduce systemic barriers to mental health and substance use supports, treatment and services. In collaboration with patients, their identified support persons, providers, and staff across various disciplines, the LCSW-BHS is responsible for providing strengths-based screening, assessments, diagnostic impressions and treatment to support the delivery of culturally affirming individual, family and group counseling services. The LCSW-BHS is additionally responsible for the delivery of crisis intervention, patient psychoeducation and advocacy, clinical consultation, as well as other relevant clinical services. This position reports directly to the Behavioral Health Manager. Program offerings may be provided in various settings including Central Health's Outpatient Specialty Clinic and other satellite locations. The LCSW-BHS should have an embodied commitment to anti-oppressive and trauma-informed clinical care that fosters patient healing through a collaborative approach centered on empowerment, transformation and hope. 

As a key member of the Clinical Services team and a steward of a collaborative and supportive culture, the Manager of Care Team Onboarding and Wellness, in partnership with key stakeholders, will be responsible for developing, executing, and optimizing the Clinical Services Department’s onboarding process and administering strategic engagement, wellness, and retention measures. This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs.

The Medical Executive Board (MEB) Manager will support the development and oversee the routine operations of the Central Health Medical Executive Board and its committees. This role functions under the direction and guidance of the Chief Medical Officer and Chief Legal Officer. Responsibilities for this position include daily operational oversight in a matrixed work environment, operational planning and process development, and ensuring the appropriate tracking and execution of MEB tasks and requirements in accordance with applicable statute, policy or MEB decisions. This role will work alongside MEB and committee members, non-clinical ex-officio members and clinical, operations, strategy, legal and administrative staff to support the work of the MEB and the Clinical Services department across numerous areas including Pharmacy & Therapeutics, Quality Assurance, Credentialing, Peer Review and others as assigned. Responsibilities include gathering and interpreting data, supporting policy and procedure development, preparing agenda items, facilitating efficient and effective board and committee meetings, ensuring task follow-up and completion, developing and maintaining project schedules, maintaining and properly controlling scope, fostering sustainable relationships with committee members, community partners, and colleagues.

The Transition of Care Nurse Manager will be part of a holistic, collaborative, multidisciplinary team that will support the clients in the transitional program to ensure patients are connected to services and care, which is a team based model. The Nurse Manager is responsible for the development, performance and management of clinical patient care for the Transition of Care (TOC) team, including a nurse, social worker, and community health worker. The Nurse Manager will support the triad leadership team in making decisions that best support clinical staff, extended care team members and providers to ensure patients obtain access to care that is timely, effective, efficient, and safe.The Transition of Care Nurse Manager will also assist in assessing patients for placement to the program, visit and monitor program participants regularly and provide general nursing care as needed as defined by the Texas Board of Nursing. The RN practices professional nursing as defined by the Texas Board of Nursing, Texas Nurse Practice Act and by adhering to organizational policies, procedures, and guidelines. Our nurses are committed to providing a collaborative environment to provide the safest and highest quality of care for our patients. Our Leaders model a commitment to the organization's vision/mission/values to support an unparalleled patient experience and positive clinical outcomes.The Transition of Care Nurse Manager may work onsite at a primary location or multiple locations based on business and patient needs

The Patient Access Representative is responsible for professionally answering phone calls from patients interested in scheduling an appointment with a physician, scheduling a medical test, or answering general questions related to the health system's services. The Patient Access Representative is also responsible for patient education with regard to available online services. Patient Access Representatives are expected to use online knowledge management tools (including EPIC) as resources to assist with patient calls and issue resolution. This is a call center environment and work hours may vary. Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

The Performance Improvement Change Leader is responsible for applying quality improvement strategies in support of projects, products and programs throughout the organization to ensure that the care we provide is safe, patient-centered, effective, timely, equitable, and efficient. Under the supervision of Central Health's  Quality Improvement Manager, the PICL will work closely with operations and clinical team members to implement, monitor, assess and improve the performance of all PI run initiatives. All projects require gathering and interpreting data, developing and maintaining project schedules, maintaining and properly controlling project scope, collaboratively implementing projects, facilitating lean activities with project teams, monitoring project budget, mitigating risks, fostering sustainable relationships with community partners and serving as a strategic thinking partner within the project team. The PICL will plan and facilitate lean activities, including those that occur within the model cell environment. The PICL supports and enables attainment of organizational goals through planning, coaching, teaching, collaborating and supporting organizational elements in framing, developing, and implementing lean methods to achieve process and outcome-related goals. In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments, leads performance improvement initiatives in an assigned focus area, which may be related to broad goals and specific objectives found within the Quadruple Aim framework, or more specifically tailored to support performance improvement initiatives and organizational priorities associated with clinical effectiveness, population health, performance management, care management and regulatory reporting.

JOB SUMMARYCentral Health is seeking a skilled gastroenterologist to join their expanding team and provide care to the underserved community in Travis County. The role involves providing direct patient care and performing GI endoscopies. Additionally, the gastroenterologist will complete e-consults and e-reviews in an outpatient clinic setting as required. In this position, the gastroenterologist will play a crucial role in designing clinical workflows aimed at improving access to care, supporting evidence-based practices, and enhancing overall efficiency. This role also includes serving as an attending physician for learners at various levels and potentially supervising advanced practice providers. As a valued member of a multidisciplinary team, the gastroenterologist will collaborate closely with patients to jointly improve their quality of life. This is a full-time outpatient clinical role that involves direct clinical sessions, divided between ambulatory visits, e-consults/reviews, and conducting endoscopies. Ten percent of clinical time is allocated to administrative tasks. This position is considered on site.

Job Summary:  Central Health is seeking a physician, board certified in Family Medicine or Internal Medicine to join our Pre-Operative Assessment and Medical Optimization Programs.  This role requires a thorough understanding of various medical conditions, their impact on surgical outcomes, and strategies for optimizing patients' health preoperatively. The Pre-Operative Assessment program will risk stratify patients undergoing surgery or procedures requiring anesthesia.  It will require communication and collaboration with specialists for complete evaluation.   Patients who have been determined to be high risk or have uncontrolled chronic health conditions during the pre-operative assessment or who are identified during a visit at the Central Health Multi-specialty clinic, will be cohorted for intensive disease management in our Medical Optimization program.  As a member of our multi-disciplinary team, this will require close collaboration with specialists, pharmacists, and dietitians to provide comprehensive care tailored to each patient's needs.   Job duties include direct patient care to referred patients via face-to-face visits or telehealth. This position requires supervision of advanced practice providers, students, residents and fellows.

JOB SUMMARY     Central Health is looking for a skilled neurologist to join their expanding team and provide care to the underserved community in Travis County.The role involves providing direct patient care and overseeing and interpreting EEGs/EMGs.  Additionally, the neurologist will also complete e-consults and e-reviews in an outpatient clinic setting as required. In this position, the neurologist will help design clinical workflows to improve access to care, support evidence-based practice and improve efficiency.  This role will serve as both an attending to learners at various levels and may supervise advanced practice providers.  As a valued member of a multidisciplinary team, the neurologist will collaborate closely with the patient to jointly improve their quality of life.  This is a full-time outpatient clinical role that involves direct clinical sessions, divided between ambulatory visits, e-consults/reviews, and the conduction of EEGs/EMGs.  Ten percent of clinical time is allocated to administrative tasks.

The cardiologist's role encompasses comprehensive cardiac care, provided through in-person visits, video visits, e-consults, and e-reviews in an outpatient clinic. They will also be involved in supervising and/or conducting various non-invasive diagnostic procedures, such as echocardiograms, stress echocardiography, exercise treadmill stress testing, holter and event monitors, based on clinical indications. In addition to patient care, this position emphasizes teaching and mentorship as integral components of the care model. The cardiologist will actively participate in, and even lead, initiatives aimed at building programs focused on cardiovascular disease processes and prevention. Working in a multi-specialty clinical environment, collaboration with other specialties will be vital for providing comprehensive care. Moreover, the cardiologist may have the responsibility of overseeing the practice of advanced practice providers to ensure cohesive and effective patient management.

Under the supervision of the Provider Reimbursement Supervisor, and in collaboration with Service Delivery Operations (SDO) staff, and other staff across all disciplines and departments, is responsible for reviewing processed claim runs from the TPA (Request For Funds, or RFFs), processing invoiced services from network providers, and for preparing system configuration documents for the TPA. Claim run and invoiced services reviews include communicating results and suggestions to providers, management, and the TPA. This position will support the implementation of changes to the CPT, HCPCS and ICD-10 codes on an annual and ad hoc basis. The Provider Relations Reimbursement Specialist works with SDO staff, TPA staff, and management to educate and service providers within established guidelines, and assures compliance with contract requirements. This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs.  

Under the supervision of the Revenue Cycle Supervisor, responsible for revenue cycle functions including and not limited to coding/edit charge review, accurate timely submission of insurance claims, failed claims/follow‐up resolutions, training, education, research, denial appeals, resolving unpaid medical claims, cash posting, processing billing calls and inquiries and may serve as an intermediary between healthcare providers, clients, patients, and health insurance companies. Adheres to internal coding policies and expectations set forth by management and acts as a trainer and resource: Reviewing clinical documentation to assign appropriate ICD-10, CPT, HCPCS, and other relevant codes; Ensuring that all codes assigned align with the services rendered, diagnoses, and treatments documented in the patient's medical records; Making necessary adjustments to codes in cases where discrepancies or errors are identified; Collaborating with healthcare providers to clarify documentation and coding as needed; Adhering to all applicable coding guidelines, including those provided by the American Health Information Management Association (AHIMA) and the American Academy of Professional Coders (AAPC). Process accurate code assignments for paper and /or electronic claims and required billing data elements prior to charges being processed for payment and revenue reporting, including coding /edit reviews. Ensures all professional aspects of the assignment of diagnostic and procedural coding is carries out in compliance with applicable Medicare, Medicaid and third‐party payer guidelines. Ensures accurate posting from remits to ensure proper work queue routing and required billing data elements to ensure an accurate accounting processed for payment and revenue reporting. *This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs.

Under the direction of the Controller plans, organizes, and performs professional accounting work to ensure regulatory compliance with governmental accounting standards for the organization. May supervise assigned accounting staff; prepares a variety of complex accounting, statistical and narrative reports regarding financial transactions, grant programs, or trusts; provides recommendations for efficiencies and improvements in accounting systems; manages the effective use of department resources to improve organizational productivity and customer service; and provides highly responsible technical assistance to management staff in assigned departments; collaborates across departments to model future outcomes and provide real-time insights, coordinates and runs monthly financial reviews across assigned departments with a focus on the budget and strategic outcomes. Prepares organization’s monthly Financial Statements for Board Presentation. In addition, records financial transactions, ensuring that they are maintained, and reported accurately. Assists Controller and Chief Financial Officer with special projects such as budget preparation and annual audits. Has a strong sense of personal motivation, responsibility, and initiative.This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs.

This position is responsible for conducting coding audits, communicating results and recommendations to providers, management, and executive administration, and providing training and education to providers and ancillary staff. This position will support the implementation of changes to the CPT, HCPCS and ICD-10 codes on an annual basis.The Senior Compliance Coding Auditor will have dotted line reporting to the Chief Compliance & Risk Officer.

The Senior Epic Application Analyst encompasses all the job duties of the Epic Application Analyst which include serving as the Subject Matter Expert and technical point of contact for the main Application Areas. In addition, they are responsible for taking the lead inprimary areas of work, including Projects, Changes, and the highest point of  Break/Fix escalation. They demonstrate full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems. They manage user requirements, develop, and implement systems for complex and integrated issues and processes. Collaborates with the Epic Application Analyst Manager to develop and maintain processes for the team. This role engages and collaborates with User Support on Epic escalations and takes lead in  troubleshooting escalations. This role serves as the highest subject expert for their application. The Senior Epic Application Analyst exhibits leadership skills, project management skills and mentorship skills and takes responsibility as the leader, organizer, and mentor for their application(s).This position is considered remote, which means that individuals in this position may work at their place of residence; however, they may be required to occasionally visit the CommUnityCare administrative office or health centers in Austin, Texas. Remote work is not available for residents of California, New York, New Jersey, Hawaii, Maryland, or Virginia.  Salary: 88-96k DOE (Dependent on Experience)

The Sr. Operations Manager will oversee one or more of the Central Health's service areas that support its goal of creating a comprehensive highly coordinated system of care for identified vulnerable populations in Travis County. Responsibilities for this position include daily operations oversight, operational planning, and serving as the working owner/subject matter expert associated with assigned service areas. Service areas and programs may include primary care, specialty care, urgent care, behavioral health, telemedicine, or others and may include oversight of relevant projects. Responsibilities include gathering and interpreting data, developing and maintaining timelines, monitoring budgets and contract limits, mitigating risks, fostering sustainable relationships with community partners, and serving as a strategic thinking partner within the project team. This position will report to an Operations Director and will work closely with operations, claims payment, medical management, contracting, legal and analytics departments as well as clinical and operations leadership.

The Senior Systems and Cloud Engineer role is to maintain and administer the firm's cloud services (such as Software as a Service, Infrastructure as a Service, Platform as a Service, etc.) as well as the hardware and virtual infrastructure including servers, appliances, server-based applications, security devices and related components to achieve secure, high availability and performance of the various business applications supported. This individual will work with our Infrastructure Team to develop, implement, optimize, and maintain cloudbased solutions. You will be responsible for deploying and migrating services to the cloud, educating teams on new cloud initiatives, and ensuring the security of the cloud infrastructure. This includes planning, designing, installing, configuring, maintaining, administering, supporting, and optimizing cloud solutions and services. The Sr. Cloud Engineer will work closely with other Infrastructure teams, profit centers, service desks and level 2 and 3 Microsoft 365 support staff. Serve as a subject matter expert contributing to a wide variety of projects in support of the enterprise workplace and collaborations roadmap. Provide technical guidance in planning and implementing new solutions while ensuring existing platforms remain stable. Work under the direction of senior leadership and reports to the IT Infrastructure Manager. *Hybrid = Individuals in this position may work both at an approved off-site location and onsite at a primary location or multiple locations based on business needs.

The Healthcare Services Supervisor will be responsible for supervising and directing the daily activities of Health Services Coordinators, Health Services Coordinator – Specialists, and Health Services Coordinator – Leads in Central Health's Navigation Center. The position will support access to primary care, specialty care, surgical services, acute care, post-acute care and other service areas. Responsibilities for this position include training staff, developing and documenting processes, reviewing and interpreting reports and serving as an escalation point for staff to resolve service, patient and referral process concerns. The supervisor will also perform duties to support pre-authorization and pre-registration activities, scheduling, and receiving and documenting results and surgical notes for procedures and surgeries performed by Central Health providers at contracted network facilities. This position will report to the Navigation Center Manager, and will work closely with operations, claims payment, eligibility, medical management, contracting, legal and analytics departments as well as clinical and operations leadership. This position will work at least 50% of their hours on site in the Navigation Center.

The Transportation Coordinator is responsible for ensuring that the Central Health patient population is connected to appropriate transportation resources at the enterprise level. The Transportation Coordinator will be part of a team for transportation coordination operations within the Central Health Patient Navigation Center. This position will receive inbound electronic and telephonic communications from enterprise team members and patients requesting transportation services and will work with all parties to secure appropriate methods of transportation for patients with medically related needs. This position will communicate with patients via inbound and outbound telephonic communications within the Central Health Patient Navigation Center